Appointments

Appointment Scheduling

We see patients by appointment and will try our best to accommodate your schedule. We advise you to call one month in advance to schedule your annual exam. If you need a routine mammogram, you may call (318) 212-8550 to schedule your mammogram appointment directly with the Breast Center. Our physicians have standing orders which will allow you to schedule your mammogram at your convenience. If you need assistance, please do not hesitate to contact our office at (318) 212-5790. Established patients will receive a yearly reminder when it is time to make their appointment.

When making an appointment, please tell the receptionist the reason for your visit (problem or annual) so that we can allocate enough time for your visit . If you need to reschedule your appointment, please notify us as far in advance as possible. If you have an emergency and your regular provider is not be available, you may have to be seen by one of the other providers.

Please be sure to bring your current insurance card, particularly if your insurance has changed or you are a new patient. You will also need to bring a current driver's license or picture id. If your insurance requires a referral for your visit, please be sure to bring this also.

If you would like to save time during your visit, you may download our patient information forms and fill them out to bring with you. Otherwise, you will need to arrive 30 minutes prior to your scheduled appointment time.

Please take traffic and travel time into consideration when making your appointment. If you are late for your appointment, your provider may not be able to see you. We will make every effort to have you seen, but in some cases your appointment will need to be rescheduled.

You can also Request an Appointment Online.

Required Patient Forms

Save time by printing and completing the new patient information before your visit.

• New Patient Information Record (Can be completed online)
• New Patient Information for Clinic
• Office Policies
• GYN Patient Follow-up Visit Form
• GYN Annual Visit Update Form
• Informed Consent and Agreement to HIV Testing
• Authorization to Disclose Protected Health Information (Can be completed online if needed)
• Notice of Privacy Practices

Office Hours

Our office is open Monday through Friday 8:30 a.m. to 4:30 p.m.. All visits are scheduled by appointment only. If an emergency develops after hours and you need to speak to one of us, call the office number for instructions. If there is no time, then proceed to the Emergency Room for immediate care.

When you need to change or cancel an appointment, we ask that you notify us 24 hours in advance if possible. This will enable us to be more efficient in delivering healthcare to our patients.

Telephone

While it is not our policy to practice medicine over the telephone, all of our patients are encouraged to call with questions or medical problems. In many instances our dedicated staff will be able to answer your questions. Calls made to the clinic will be returned as soon as possible. Your doctor will receive messages that are directed to him and answer all questions. Please hold non-emergency calls for regular office hours.

Insurance

Our practice participates in most area health insurance plans, managed care plans, HMO's and PPO'S.

In order to best serve you, it is important to bring your insurance card, any pertinent documentation and primary physician referrals if needed to your office visits. It is your responsibility to know the details of your health insurance plan with regard to referrals, co-payments and percentage of coverage.

Our expert business staff will be happy to answer your questions or to direct you for correct information about your coverage even before your visit. Please call (318) 212-5790 with any questions.

Fees, Billing, Collections

We are on a no-billing system. We do not routinely send statements for daily charges. We expect payment in full at the time of services. If we have an arrangement with your health plan to collect only a co-payment for covered services that is all we will require you to pay on your visit. All other circumstances, please refer to our financial policy for complete information.

Payment Policies

• Routine Office Visits
  Payments and co-payments for office visits are due at the time of service. In addition to cash and checks, we also accept Visa, MasterCard and Discover. Should unexpected medical expenses arise, our business manager will gladly assist you in making special arrangements.
• Obstetrical Office Visits
  The prenatal phase of your pregnancy is a very exciting time. In order to assist you with your financial planning, our business staff will review your insurance coverage and develop a payment plan. Our policy for payment of obstetrical services is designed to help you plan for the new expenses of a growing family.
• Circumcisions
  Generally, circumcision charges can be filed directly to the insurance company. However, Medicaid will not cover the cost of the circumcision. Circumcisions must be paid by the 8th month of pregnancy directly to our office. The cost is $300 and you will be provided a receipt that you must present to the nursery at the time of delivery.

Medical Records

Your medical records, as well as all of your discussions with this clinic are confidential. Under no circumstances will any information be released by our office to insurance companies, employers, attorneys, or other physicians without your written consent. At times we may ask for identification prior to the release of any information. This is to protect you. If you need to have copies sent to another physician, you must sign a consent for their release. Generally there is no charge for the patient. There is a charge to insurance companies. Routine laboratory results are not reported unless there is a need to repeat a test or a need for further follow up. We notify patients of all abnormal results by phone and/or mail. If you wish to know the results of a specific test, please call during regular office hours.